Question 1

Where do you deliver?

Accepted Answer

We deliver within the United Kingdom. Available delivery options, timings and costs are shown at checkout before you pay.

Question 2

How much is delivery?

Accepted Answer

Delivery options and prices are calculated at checkout based on your address and basket.

Question 3

Which payment methods can I use?

Accepted Answer

Payment is handled by Shopify's secure hosted checkout. The payment methods available to you are shown there.

Question 4

Can I change or cancel my order?

Accepted Answer

If your order has not been dispatched, email us as soon as possible and we will do what we can. Include your order number.

Question 5

How do returns work?

Accepted Answer

Our returns process is being finalised and will be published in full in our Terms & Conditions. Please contact us before returning anything.

Question 6

How do I get in touch?

Accepted Answer

Use the contact page and we will reply by email.

Frequently asked questions